Property desk
Buying, yield and resale
You have a property in mind, you are comparing areas, you want the net yield rather than the advertised one, or you already own and are thinking about selling.
Contact
A contact request reaches the team in Dubai and comes back with a written reply within one working day. Tell us where you are starting from and what you are aiming for: that is what lets us give a useful answer first time.
Reply within one working day. No commitment.
Three pieces of information change the quality of the reply more than anything else, and two of them are almost always left out.
The first step of the form asks for the subject. That is what decides which desk replies to you. If you are unsure, choose the closest one: we correct the routing on our side, and it costs you nothing.
After you send it
A person assigns it to the right desk, based on the subject you chose in the first step of the form and on what your message says.
It sets out your situation as we have understood it, answers what can be answered in writing, and says clearly what needs documents or a conversation.
A conversation with the person who will handle your file, when it adds something that an exchange in writing cannot. If your question can be settled by email, the written reply is enough.
Reply within one working day. No commitment. The time is counted in UAE working days. If nothing has reached you after that, check your spam folder before sending the request again: it is the most common cause.
Finding the right person
You do not have to choose who handles your request, but knowing who you are talking to helps you write the right message.
Property desk
You have a property in mind, you are comparing areas, you want the net yield rather than the advertised one, or you already own and are thinking about selling.
Structuring desk
You are setting up a business in the United Arab Emirates, you are weighing free zone, mainland and offshore, or you need to secure residency and a bank account.
Off-plan desk
You are looking at an off-plan purchase and want the real payment plan, the escrow account, the developer’s delivery record and the cost of a delay, in figures.
Where we are
The team that replies to you is based in Dubai, in the United Arab Emirates. It handles files on the spot, which settles many questions of timing: an appointment at the Dubai Land Department, a site visit or a meeting at the bank cannot be handled remotely from abroad.
Dubai is on UTC+4. A request sent at the end of a European working day is picked up here the next morning, which is why the reply often arrives before your own working day has begun.
The form above is the fastest channel, and the only one that goes straight to the right desk rather than to a general inbox.
Who signs